Can you provide for specific dietary requirements?

Yes, our kitchens can provide for almost any dietary requirements.Dietary requirement information for individual students is included in our registration process.

FAQ – Little Planet

FREQUENTLY ASKED QUESTIONS

Please see below for the answers to many frequently asked questions. If you are unable to find the answer that you are looking for or would like any further information then please contact us.

Accomodation & Facilities

Are your resorts private?
Yes, our resorts are private and for exclusive use of the attending group. Members of the public are not permitted entrance to our resorts.
How many students can you accommodate
Of our two resort on Tioman Island, 'Riverview' is our largest and can accommodate up to 160 students plus accompanying staff. Our second resort, 'Lagoon', can accommodate up to 90 students plus staff. For large groups of up to 250 students both resorts may be utilised if necessary.
What is the standard of your accommodation?
As befits an outdoor education center and our environmental aims, our rooms are clean, well maintained but basic. All rooms contain fans rather than air conditioning and are naturally ventilated. Toilets and shower facilities are on-suite for each room.
Students are allocated individual rooms in groups of 3 - 8 depending upon location and room provided.
Where are the resorts located?
Our resorts are located at the southern and northern rivers mouths in Kampung Juara. These locations allow us direct access to a diverse range of environmental habitats, including rainforest, mangrove and beach ecosystems.
What are your catering capabilities?
Our in house catering teams are proficient in providing healthy, diverse and nutritious menus for all group sizes. Food stocks are supplied by well know, reputable sources and meals are designed to be balanced and plentiful. Our kitchens are inspected and rated 'A' by governmental agencies.
Can you provide for specific dietary requirements?
Yes, our kitchens can provide for almost any dietary requirements.
Dietary requirement information for individual students is included in our registration process.

Location & Logistics

Where exactly is Kampung Juara, Tioman Island?
Kampung Juara is the only village on the east side of Pulau Tioman.
Tioman itself is located 54.5km off of the east coast of Malaysia.
Can you provide travel logistics?
Yes, we can provide a full travel logistics package using professional and reputable travel providers.
Is travel and medical insurance provided?
If preferred then we can provide full travel and medical insurance for all participants.
Do you provide chaperones for travel purposes?
Whilst this is usually unnecessary, we can provide a chaperone service to assist with travel, border crossings, etc. This may be particularly useful for younger groups and/or 'first-time' trips.

Student Requirements

What should my child bring with them on a trip?
A full packing list will be provided along with a parent's information pack once a trip has been confirmed. All items on the list are easy to find and cheap to purchase if the student doesn't already own them.
Are mobile phones and electronic devices allowed?
Mobile phones, laptops, tablets, etc. are not allowed on our trips unless specified otherwise. If at any time during a trip a parent needs to contact a student or visa versa, this is easily achievable through both our and the school's management protocol.
What about individual student requirements?
All individual requirements should be noted on the comprehensive online trip registration form. If there is anything of concern within the registration then we will contact the school or parent (as required) to discuss the requirement and how it will be dealt with.

Medical & Emergency

What medical response do you have available on site?
As a regular provider of Wilderness Advanced First Aid (WAFA) training to the outdoor education industry we fully understand what is required to provide an emergency response medical team. Both of our resorts are well stocked with advanced first aid supplies. In the field our instructors carry comprehensive supplies and each team of instructors will have, as a minimum, one WAFA trained individual.
Where are the nearest government medical facilites?
There is a full government klinik located in Kampung Tekek, approximately 30 minutes from our resorts.
What is your response to the Covid-19 situation?
We have a comprehensive Covid-19 Policy and Procedure. These are reviewed on an ongoing basis to ensure conformance with the latest advice and regulations from both the Malaysian and Singaporean Ministries of Health as well as the W.H.O.
For a copy of the latest revision please contact us.
How can I contact my child if there is an emergency at home?
Contact numbers for both our management and the school's representative on the trip will be given to parents before the trip proceeding. These can be used at any time should contact be required. Our registration process requires the contact numbers of parents in case of emergency/requirement for a contact form on site. This information is kept for the duration of the trip only.
My child has prescription medication, what is your procedure for this?
All medical conditions are required to be highlighted when registering for the trip. This includes any prescription medicine etc. Unless otherwise stated, all prescription medicines are collected by the accompanying teacher on the morning of departure. These will be administered as required during the trip and returned to the student/parent upon return.

Equipment & Training

How do you determine the suitability of your equipment?
The equipment that we use and provide is some of the best available on the international market.
Equipment is chosen for its proven performance and suitability to the task at hand and procured through trusted vendors that we have long-term relationships with.
This process helps to increase not only the safety of participants but their comfort, and therefore engagement, in any given activity.
Do you have equipment inspection regimes?
All equipment is inspected periodically as per international best practices. Individual inspection procedures are dependent upon the specific item.
What level are your instructors trained to?
Our instructors are trained to an international level dependent upon their specific role within our company. In addition to this, we give our own in-house training to all instructor and assistant staff to ensure that our high levels of safety and professional conduct are maintained.
Do you provide training to other organisations and / or individuals?
We can provide a variety of training and consultancy services both to organisations and individuals. Please contact us with your requirements for further information.